Privacy Policy

Last updated: April 27, 2026

1. Who we are

Sage Cleaners ("we", "us", or "our") operates this website. You can reach us at 3312 Lithia Pinecrest Road, Valrico, Florida 33596. For privacy questions email info@sagecleaners.com.

2. Information we collect

We collect two kinds of information:

• Information you give us directly — your name, email, phone number, service interests, and any details you type into our contact forms.
• Information collected automatically — IP address, browser type, pages visited, referring URL, the timing of your session, and marketing-attribution parameters (such as Google's gclid and Meta's fbclid) when present in the URL you arrived through.

3. How we use cookies and similar technologies

We use cookies and similar technologies in two categories:

• Strictly necessary — required for the site to function (security, session management). These are always on.
• Analytics and advertising — help us measure site performance and show you relevant ads. These are off by default until you grant consent via our banner.

We honor the Global Privacy Control (GPC) signal. If your browser or extension sends a GPC signal, we automatically opt you out of advertising and analytics cookies without requiring any further action from you.

4. Third-party services

When you grant consent, we may share information with the following services:

• Google Analytics 4 — measures pages visited, engagement time, and conversion events. Google's privacy policy.
• High Level (GoHighLevel) — stores contact information you submit through our forms so we can respond to your inquiry.

We do not sell your personal information to unaffiliated third parties for money. The sharing described above with Google and Meta is treated as "sharing" under the CCPA and as a "sale" in some interpretations; you can opt out at any time via the privacy request form or by enabling Global Privacy Control in your browser.

5. How we use your information

• To respond to inquiries and provide service quotes.
• To measure the effectiveness of our marketing (only when you grant consent or via aggregate, non-identifying analytics).
• To improve our website and services.
• To comply with legal obligations.

We do not use automated decision-making or profiling to make legally significant decisions about you.

6. Your privacy rights

Depending on where you live, you may have any or all of the following rights:

• Right to know / access — a copy of the personal information we have about you.
• Right to correct — inaccurate information.
• Right to delete — your personal information.
• Right to portability — your information in a portable format.
• Right to opt out — of the sale or sharing of your information, targeted advertising, and profiling.
• Right to non-discrimination — we won't charge you more or provide a lower-quality service if you exercise your rights.
• Right to appeal — if we decline your request, you can ask us to reconsider.

Submit a request through our privacy request form. We respond within 45 days (60 days for requests received in California that require additional time, with written notice).

California residents: you have the right to tell us not to sell or share your personal information. Use the Cookie Preferences link in the footer or the privacy request form. We honor Global Privacy Control as a valid opt-out signal.

Colorado, Connecticut, Oregon, and Texas residents: we honor Global Privacy Control as a universal opt-out signal. When your browser sends GPC, we automatically treat it as an opt-out of targeted advertising and sharing.

Florida residents: the Florida Digital Bill of Rights applies to certain very large businesses. To the extent it applies to us, you can exercise the same rights above through the privacy request form.

7. Data retention

Contact form submissions and customer records are retained for as long as we have an ongoing relationship with you plus 7 years for tax and business record requirements, then deleted. Analytics data in Google Analytics is retained per Google's default of 2 months to 14 months depending on the event type. Advertising data in Google Ads and Meta is retained per those platforms' policies.

8. Children

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have, please contact us and we will delete it.

9. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information, including encryption of sensitive data at rest and in transit. No system is perfectly secure, but we continuously review and update our safeguards.

10. Changes

We may update this policy from time to time. When we make material changes we'll update the "Last updated" date at the top of this page and, where legally required, give you notice.

11. Contact us

Questions? Reach out to Sage Cleaners at info@sagecleaners.com , or call 813-543-8380.